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Terms and Conditions

Effective Date: August 16, 2026

These Terms and Conditions govern your access to and use of gritinc.co, including its store pages, digital content, products, services and related features. The website is owned and operated by Grit Solutions Group LLC, referred to in these Terms as “Grit,” “we,” “us” or “our.”

By accessing the website, creating an account, submitting information, requesting a quote or purchasing a product or service, you agree to these Terms and Conditions. If you do not agree, you must not use the website or its services.

1. Ownership of the Website

The website, store pages, design, layout, branding, logos, graphics, photographs, written content, product descriptions, databases, downloadable materials and other original content made available through the website are owned by or licensed to Grit Solutions Group LLC.

Your use of the website does not transfer any ownership rights to you. Grit reserves all rights not expressly granted under these Terms.

2. Copyright and Permitted Use

All website and store content is protected by United States copyright, trademark and other intellectual-property laws.

You may view, download or print content solely for your personal or internal business use related to evaluating or using Grit’s products and services.

Unless Grit provides prior written permission, you may not:

  • Copy, reproduce, republish or redistribute website content;
  • Resell or publicly distribute purchased digital downloads;
  • Modify or create derivative works from Grit’s materials;
  • Remove copyright, trademark or ownership notices;
  • Scrape, harvest or systematically collect website information;
  • Use Grit’s content to build a competing product, database or service;
  • Use Grit’s name, logo, branding or photographs in a manner suggesting endorsement, affiliation or ownership.

Third-party manuals, trademarks, product images and manufacturer information remain the property of their respective owners and may be subject to separate restrictions.

3. Requirements for Using the Website and Store

You must be at least 18 years old and legally able to enter into a binding agreement. If you use the website on behalf of a company, you represent that you are authorized to bind that company.

When using the website or placing an order, you agree to:

  • Provide complete, current and accurate information;
  • Use valid contact, billing, shipping and payment information;
  • Review product descriptions, dimensions and specifications before purchasing;
  • Confirm that selected products are suitable for your equipment and intended application;
  • Protect your account credentials from unauthorized use;
  • Comply with applicable laws, safety requirements and manufacturer instructions;
  • Refrain from interfering with the website’s security or operation;
  • Refrain from submitting fraudulent, misleading, harmful or unlawful content.

We may reject or cancel an order, quote request or account where information is incomplete, inaccurate, fraudulent or inconsistent with these requirements.

4. Product Selection and Track Fitment

TRACK FITMENT IS NOT GUARANTEED. THE BUYER IS SOLELY RESPONSIBLE FOR SELECTING AND VERIFYING THE CORRECT TRACK SIZE, WIDTH, PITCH, LINK COUNT, TREAD AND APPLICATION BEFORE ORDERING OR INSTALLATION.

Fitment lists, model references, measurements and cross-reference information are provided as general guidance only. Equipment configurations may vary by model year, serial number, undercarriage configuration or prior modification.

Before ordering, the buyer must verify the complete size marking found on the inside lip of the existing track and independently confirm all applicable machine information. Grit is not responsible for incorrect buyer selection, improper installation, equipment downtime, labor, freight or resulting damage, except where liability cannot legally be excluded.

5. Parts-Sourcing and Identification Services

Customers purchasing a parts-sourcing or identification service must provide all information requested by Grit. This may include the machine make, model, serial number, equipment photographs, four-corner photographs of the component, measurements, roll stamps, labels, data plates and applicable engine or axle serial numbers.

Incomplete, inaccurate or misleading information may prevent or delay identification and does not entitle the customer to a refund.

The deliverable for this service is a quote identifying an available replacement, substitute or otherwise sourced component. Providing that quote constitutes successful completion of the service.

The underlying part number, cross-reference, supplier identity, research process and proprietary sourcing information will not be disclosed unless Grit expressly agrees otherwise in writing.

6. Products, Services, Refunds and Warranties

Unless a product listing or signed written agreement expressly states otherwise, all products, digital downloads, sourcing services, consulting services and other services are final sale, non-cancellable and nonrefundable.

To the fullest extent permitted by law, products and services are provided “as is,” “as available” and with all faults. Grit disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, compatibility, condition, durability, accuracy and results.

Any warranty offered by a manufacturer, supplier or third party is solely that party’s responsibility and does not create a warranty obligation for Grit.

Nothing in these Terms limits a right or remedy that applicable law does not permit the parties to waive.

7. Third-Party Technicians and Providers

Grit may refer, coordinate or facilitate work performed by independent third-party technicians, carriers, suppliers or service providers.

Unless expressly stated otherwise in a signed agreement, these providers are independent contractors and are not employees, agents, representatives or joint venturers of Grit. Each provider is responsible for its own workmanship, personnel, licensing, insurance, safety practices, legal compliance, acts and omissions.

To the fullest extent permitted by law, claims arising from a third-party provider’s work must be pursued against that provider. Grit is not responsible for a provider’s workmanship, conduct, delays, property damage or other acts or omissions, except to the extent caused by Grit’s own liability that cannot legally be excluded.

8. Business Responsibilities and Limitation of Liability

Grit will use commercially reasonable efforts to maintain the website and provide accurate product and service information. However, we do not guarantee that the website will always be available, uninterrupted, secure, current or error-free.

Prices, availability, descriptions, specifications, photographs and delivery estimates may change. We may correct errors, limit quantities, reject orders or discontinue products and services at any time.

To the fullest extent permitted by law, Grit and its owners, officers, employees and agents will not be liable for:

  • Indirect, incidental, special, punitive or consequential damages;
  • Lost profits, revenue, production, use, data or business opportunities;
  • Equipment downtime or substitute-equipment costs;
  • Labor, towing, removal, installation or reinstallation expenses;
  • Incorrect fitment or product selection;
  • Shipping or supplier delays outside Grit’s reasonable control;
  • Damage arising from misuse, improper installation or third-party services.

Grit’s total liability arising from a particular product, service, order or event will not exceed the amount actually paid to Grit for that product or service, except where applicable law prohibits that limitation.

9. Suspension and Termination

You may stop using the website at any time. Ending your website use does not cancel an accepted order, eliminate an outstanding payment obligation or reverse a completed service.

Grit may suspend or terminate your access to the website, store, account or services without prior notice if we reasonably believe that you:

  • Violated these Terms;
  • Provided fraudulent or inaccurate information;
  • Failed to make a required payment;
  • Misused Grit’s content or intellectual property;
  • Threatened the security or operation of the website;
  • Engaged in unlawful, abusive or harmful conduct.

Termination does not affect rights or obligations that arose before termination. Provisions concerning payment, intellectual property, warranty disclaimers, liability limitations, indemnification and dispute resolution will survive termination.

If Grit cancels an accepted and paid order before fulfillment for reasons unrelated to your breach, Grit will return the amount paid for the cancelled item or service.

10. Modifications to These Terms

Grit may modify these Terms and Conditions from time to time to reflect changes in our business, website, products, services or legal obligations.

Updated Terms will be posted on the website with a revised effective date. Material changes may also be communicated through email, account notification or another reasonable method when required by law.

Changes apply prospectively from the stated effective date. Your continued use of the website after updated Terms become effective constitutes acceptance of those changes.

11. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of the website will be brought in a state or federal court with jurisdiction over the Michigan county where Grit maintains its principal office, unless applicable law requires otherwise.

12. Severability and Entire Agreement

If any provision of these Terms is found invalid or unenforceable, that provision will be modified only to the minimum extent necessary, and the remaining provisions will continue in effect.

These Terms, together with Grit’s Privacy Policy, applicable store policies, product listings, quotes, orders and signed agreements, constitute the entire agreement concerning your use of the website and related transaction.

If a signed written agreement conflicts with these Terms, the signed agreement will control to the extent of the conflict.

13. Contact Information

Questions, concerns or legal notices regarding these Terms and Conditions may be directed to:

Grit Solutions Group LLC
Website: https://www.gritinc.co
Email: support@gritinc.co
Phone: 586-919-9012

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By accessing this website, submitting a request, or purchasing any product or service, you acknowledge and agree to GRIT’s [Terms & Conditions], [Terms of Use], and [Privacy Policy], each incorporated herein by reference. If you do not agree with these policies, please discontinue use of this website. Product, service, pricing, availability, and fitment information may change without notice. © 2026 GRIT. All rights reserved.